Our Contact Details

Name: TechGrowth Limited
Address: 33 Oldfield Road, Bath, England, BA2 3NE

Website: www.techgrowth.me
E-mail: [email protected]

The type of personal information we collect

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact
details)

Name, organisation name, email address

Information about the products that you use within your organisation

Website usage statistics

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

You entered your contact information on our website or our TechGrowth platform

We use the information that you have given us in order to:

Provide you with information or content

To provide you with our product or services

To monitor website usage to improve our marketing

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can
do this by contacting [email protected]
(b) We have a legitimate interest.

How we store your personal information

Your information is securely stored in our:
· CRM system called Zoho CRM. Zoho’s GDPR policy can be found here.
· Our product called TechGrowth. TechGrowth is hosted by AWS in Europe who’s GDPR policy can be found here.

We keep Your Name, Organisation Name and Email Address for 24 months, unless you become a customer or express interest in our products or services. We will then dispose your information by deletion from our CRM. If you become a client of TechGrowth we will maintain your data according to our privacy policy, subscription agreement and this GDPR policy.

Your data protection rights

Under data protection law, you have rights including:
1. Your right of access – You have the right to ask us for copies of your personal information.
2. Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
3. Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
4. Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
5. Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
6. Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

7. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [email protected] if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at 33 Oldfield Road, Bath, England, BA2 3NE.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

Updated November 2023